Welcome, ICBC!
This page includes training materials to help you with
Integrated Car Part Pro (iPro).
Integrated Car Part Pro (iPro).
Need login info?
Phone: Call our main office at (250) 984-1444 and ask for "iPro Support for ICBC."
Online: If you have Car Part iPro software installed, you can click here to contact us in the iPro Support Room.
Online and Phone support available 8:00am-8:00pm Eastern, Monday-Friday
Online: If you have Car Part iPro software installed, you can click here to contact us in the iPro Support Room.
Online and Phone support available 8:00am-8:00pm Eastern, Monday-Friday
Webinar: New User? Start Here.
These webinars cover the exciting connection between Mitchell Cloud Estimating and Car Part Pro.
Be sure to attend training on Mitchell Cloud Estimating before watching these iPro webinars.
These webinars cover the exciting connection between Mitchell Cloud Estimating and Car Part Pro.
Be sure to attend training on Mitchell Cloud Estimating before watching these iPro webinars.
Video Modules:
- What is iPro? (1:41)
- Quick Workflow Demo (2:09)
- Common Workflow
- Additional Workflows
- Supplements (0:41)
- FAQs (4:52)
Documentation
- Integrated Car Part Pro Quick Reference Guide for ICBC (PDF)
- ICBC Shops: Using Request for Quote (RFQ) Workflow (PDF)
- The Request for Quote (RFQ) enhancement allows you to request a quote for parts when there are no results through the iPro search, or when the results are not priced.
- Integrated Car Part Pro with Mitchell Cloud Estimating User Guide (PDF)
- Note: This full User Guide is not specific to ICBC. Some details of the ICBC workflow (such as part policy) are not reflected in this guide. The "Integrated Car Part Pro Quick Reference Guide for ICBC" (above) does reflect the ICBC workflow.
- Authenticating Car-Part.com as a Part Provider in Mitchell Cloud Estimating (PDF)
- Contact iPro Support or Report an Issue (PDF)
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