Integrated Car Part Pro Training for ICBC by Car-Part.com

Welcome, ICBC!

This page includes training materials to help you with
Integrated Car Part Pro (iPro).

Call our main office at (250) 984-1444 and ask for "iPro Support for ICBC."
Online and Phone support available 8:00am-8:00pm Eastern, Monday-Friday

Webinar: New User? Start Here.
This webinar covers the exciting connection between Mitchell Cloud Estimating and Car Part Pro.
Be sure to attend training on Mitchell Cloud Estimating before watching this iPro webinar.

Webinar: iPro and Mitchell Cloud Estimating for ICBC (Shops) (34:53)

Video Modules:

What is iPro? (1:41)
Quick Workflow Demo (2:09)
Common Workflow
- Create an Estimate and Launch a Search (3:22)
- Part Matching and Interchange Selection Screen (3:16)
- Search Results (2:02)
- Add Part to Cart and Compare Assembly (5:36)
- Update Estimate in Mitchell Cloud Estimating (3:10)
Additional Workflows
- Supplements (0:41)
FAQs (4:52)

Documentation

Integrated Car Part Pro Quick Reference Guide for ICBC (PDF)
ICBC Shops: Using Request for Quote (RFQ) Workflow (PDF)
- The Request for Quote (RFQ) enhancement allows you to request a quote for parts when there are no results through the iPro search, or when the results are not priced.
Integrated Car Part Pro with Mitchell Cloud Estimating User Guide (PDF)
- Note: This full User Guide is not specific to ICBC. Some details of the ICBC workflow (such as part policy) are not reflected in this guide. The "Integrated Car Part Pro Quick Reference Guide for ICBC" (above) does reflect the ICBC workflow.
Authenticating Car-Part.com as a Part Provider in Mitchell Cloud Estimating (PDF)
Contact iPro Support or Report an Issue (PDF)